One of the Governor's main agenda in his administration is to provide basic health services thru Medical Assistance Program (MAP) of the Iloilo Provincial Government for the benefit of Indigent Patients in the Province of Iloilo. These include hospital Bills , Diagnostic Procedures, Laboratory Tests, and Hermodialysis Treatment if available at the West Visayas State University Medical Center (WVSU-MC) or Western Visayas Medical Center (WVM).
| Office or Division: | Governor's Office- Medical and Social Services Unit |
| Classification: | Simple |
| Type of Transaction: | G2G - Government to Government |
| Who May Avail: | Indigent Residents of the Province of Iloilo |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. Original or Certified True Copy of the following: A. Medical Abstract.Medical Certificate B. Request/Prescription C. Price Quotation |
Government Clinic/Hospital Government Clinic/Hospital Government Clinic/Hospital/Pharmacy |
| 2. Original Copies of : A. Certificate of Residency B. Certificate of Indigency |
Barangay Captain (for PSWDO only) Municipal Social Welfare and Development Officer (MSWDO) for PSWDO or HMO |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Present request to Supervising Administrative Ofiicer | 1.Interview client and assess the request | None |
30 minutes | Supervisiong Administrative Officer | 2. Go to the appropriate Office for Assessment | 2. Refer client to the appropriate office (HMO or PSWDO) | None | 10 minutes | Supervisiong Administrative Officer |
| TOTAL | None | 40 Minutes | ||
Burial Assistance in terms of cash benefit is given to families of deceased residents of the Province of Iloilo who belong to the Indigent Group as certified by their Municipal Social Welfare and Development Office to help defray funeral expenses.
| Office or Division: | Governor’s Office - Medical and Social Services Unit |
| Classification: | Simple |
| Type of Transaction: | G2G - Government to Government |
| Who May Avail: | Indigent Residents of the Province of Iloilo |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. One Original or Certified True Copy of Death Certificate and One Photocopy | City/Municipal Civil Registrar |
| 2. Certificate of Residency (One Original and One Photocopy) | Barangay Captain Municipal Social Welfare and Development Officer (MSWDO) Any Government Agency |
| 3.Certificate of Indigency (One Original and One Photocopy) - 2 original copies | |
| 4. Valid ID of Claimant (Photocopy) | |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1.Present request to Receiving Clerk | 1. Interview client and assess the request | None |
30 minutes | Supervising Administrative Officer |
| 2. Go to the appropriate Office for Assessment | Refer client to the Provincial Social Welfare and Development Office (PSWDO) | None | 10 minutes | |
| TOTAL | None | 40 minutes | ||
A referral letter is given to an individual who seeks medical assistance for Hemodialysis Treatment, Chemotherapy and Hospital Bill for patients who are confined either in a private or government hospital or medical institution.
| Office or Division: | Governor’s Office - Medical and Social Services Division |
| Classification: | Simple |
| Type of Transaction: | G2G - Government to Government |
| Who May Avail: | All Offices, Municipalities and District Hospitals of the Iloilo Provincial Government |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| One original amd one Certified copy of each: 1. Medical Abstract/Medical Certificate |
Clinic/Hospital |
| 2. Hospital Bill | |
| 3. Request for Chemotherapy & Price Quotation | Cancer Treatment Center/Clinic/Hospital |
| 4. Request for Hemodialysis & Price Quotation | Dialysis Center/Hospital |
| Certificate of Residency | Barangay Captiain |
| Photocopy of: Valid ID of claimant (Government Issued) | Any Government Agency |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Present Request to Receiving Clerk | 1. Interview client and assess the request | None |
30 minutes | Supervising Administrative Officer |
| 2. Present Documents to Supervising Administrative Officer. | 1. Prepare the referral letter to PCSO | None | 60 minutes | |
| 2.2 Bring referral letter to the Governor or Provincial Administrator for signature. | None | 10 Minutes | ||
| 2.3 Sign referral Letter | None | 30 Minutes | Governor or Provincial Administrator | |
| 3. Receive signed referral letter from Supervising Administrative Officer | 3. Signed referral letter is given back to the client | None | 5 minutes | Supervising Administrative Officer |
| TOTAL | None | 2 hours and 15 minutes | ||
A referral letter is given to an individual who seeks Medical Assistance for Out-patients or those who are admitted in either a government or private hospital, which includes but not limited to Hospital Bill, Hemodialysis Treatment, Chemotherapy, Diagnostic Procedures, Laboratory Tests and Medicines. Burial assistance is cash benefit given by the to help defray funeral expenses.
| Office or Division: | Governor’s Office - Medical and Social Services Unit |
| Classification: | Simple |
| Type of Transaction: | G2C - Government to Citizen, G2G - Government to Government |
| Who May Avail: | Indigent Residents of the Province of Iloilo |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
For Medical Assistance (One original or one certifies true copy of each): 1. Medical Abstratc/Medical Certificate |
Clinic Hospital |
| 2. Hospital Bill | |
| 3. Doctor's Request (Treatment, Medicines, Diagnostic Procedure, etc.) | |
| 4. Price Quotation | Clinic/Hospital/Pharmacy | 5.Certificate of Indigency | Barangay Captain |
| 6. Photocopy of Valid ID of Claimant (Government Issued) | Any Government Agency |
For Burial Assistance (One original or One Certifies True copy of each): 1. Original or Certified Copy of Death Certificate |
City/Municipal Civil Registrar |
| 2. Funeral Contract | Funeral Parlor |
| 3. Certificate of Indigency | Barangay Captain |
| Photocopy of Valid ID of claimmant (Government Issued) | Any Government Agency |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Present request to Supervising Administrative Officer | 1.1 Interview client and assess the request | None |
30 minutes | Supervising Administrative Officer |
| 1.2 Prepare the referral letter to DSWD-R6 | None | 60 minutes | ||
| 1.3 Bring referral letter to the Governor or Provincial Administrator for signature | None | 10 minutes | ||
| 1.4 Sign Referral Letter | None | 30 minutes | Governor or Provincial Administrator | |
| 2. Receive the signed referral letter from Supervising Administrative Officer | 2. Give signed referral letter to client | None | 5 minutes | Supervising Administrative Officer |
| TOTAL | None | 2 hours, 15 minutes | ||
Payment of Blood Processing Fee of up to four (4) bags per patient per year is extended to indigent residents of the Province of Iloilo, whether out-patient or admitted in a clinic or hospital.
| Office or Division: | Governor’s Office - Medical and Social Services Unit |
| Classification: | Simple |
| Type of Transaction: | G2G - Government to Citizen, G2G – Government to Government |
| Who May Avail: | Indigent Residents of the Province of Iloilo |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| One Original or One Certified True Copy of each: 1. Blood Request Form |
Clinic/Hospital |
| 2. Certificate of Indigency | Barangay Captain |
| 3. Valid Id of Claimant (Government Issued) | Any Government Agency |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Present Request to Receiving Clerk | 1.1 Interview client and assess the request | None | 30 minutes | Administrative Officer II |
| 1.2 Check and Assess the requirements | None | 30 minutes | ||
| 1.3 If complete, prepare the referral slip | None | 30 minutes | ||
| 1.4 Bring the referral slip to the Supervising Administrative Officer for signature | None | 10 minutes | ||
| 1.5 Sign the referral slip | None | 30 minutes | Supervising Administrative Officer | |
| 2. Receive the signed referral slip from Administrative Officer II | 2. Give back documents and signed referral slip to client. | None | 5 minutes | Admninistrative Officer II |
| TOTAL | None | 1 hour 15 minutes |
A Recommendation letter from the Governor is given to all qualified job-seekers with good moral character and who are bonafide residents of the Province of Iloilo.
| Office or Division: | Governor's Office - Administratove Services Unit |
| Classification: | Complex/td |
| Type of Transaction: | G2C - Government to Citizen, G2G - Government to Government, G2B - Government to Business |
| Who May Avail: | Residents of the Province of Iloilo |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| One Original or One Certified True copy of each: 1. Complete details of the person to whom the Recommendation Letter will be addressed to |
Agency/Company where client wishses to Apply |
| Academic Credentials/Transcript of Records | School where client graduated |
| 3. Resume/Curriculum Vitae | Client |
| 4. Certificate of Residency | Barangay Captain |
| 5. Photocopy of Valid ID of Claimant (Government Issued) | Any Government Agency |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1.Present request to Supervising Administrative Officer | 1.1 Interview client and assess the request | None | 30 minutes | Supervissing Administrative Officer |
| 1.2 1.2 See the Governor personally in his office to seek approval (If Governor is present) | None | 60 Minutes | ||
| 1.3 Approve or Decline for valid reason | None | 10 minutes | Governor | |
| 1.4 1.4 If approved, prepare recommendation letter | None | 60 minutes | Supervising Administrative Officer | |
| 1.5 Letter is brought to the Governor for signature | None | 30 minutes | ||
| 1.6 Sign Recommedadtion Letter | None | 30 minutes | Governor | |
| TOTAL | None | 3 hours and 35 minutes |
The Governor's Boardroom is available for use during official meetings and gatherings of IPG and other government employees and officials as well as provate groups and associations provided that the purpose of the later involves the welfare or benefit of the General Public
| Office or Division: | Governor's Office |
| Classification: | Complex |
| Type of Transaction: | G2C - Governtment to Citizen, G2G – Government to Government, G2B - Government to Business |
| Who May Avail: | All officials and employees of the province of Iloilo Provincial Government (IPG), other Local Government Units, National Government Agencies, GOCC's, Civic Organiztions, Private Companies, etc. |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1.Any Government Issued or Company ID (for private individuals) - One Original Company | Any Government Agency/Private Company where client is connected |
| 2.Letter request addressed to the Governor - 1 Original copy | Requesting individual,LGU,Agency or company |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Present request to Receiving Clerk | 1. Interview client and assess request | None | 30 minutes | Administrative Officer II |
| 2. Present letter request, proof of identification and provide contact number | 2.1 Examine request and identification card of client | None | 10 minutes | |
| 2.2 Check availability of Boardroom on the date requested If not available, advise client immediately If available, forward letter request to the Governor | None | 20 minutes | ||
| 2.3 Governor approves or denies request for valid reason | None | 3 days | Governor | |
| 3. Client receives confirmation from Administrative Officer II | 3. Feedback is given to the client via call or sms in the number provided | None | 1 hour | Administrative Officer II |
| TOTAL | None | 3 days 3 hours |
The Governor, being the Local Chief Executive, receives a multitude of invitations for special events from the Barangay up to the National Level. As such, a letter request is required so the Governor can prioritize his schedule and accommodate all invitations to the best that he can.
| Office or Division: | Governor’s Office-Administrative Services Unit |
| Classification: | Complex |
| Type of Transaction: | G2G – Government to Government |
| Who May Avail: | All Officials and Employees of the Iloilo Provincial Government, Officials and employees of other Local Government Units, National Government Agencies, GOCC’s, Associations, Private individuals and companies |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| For Price Index: • Purchase Request signed by Head of Office – 1 original, 1 photocopy | Requesting Office |
| For Hardware / Software Specifications • Job Order Form – 1 copy | ICTMO Office |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Submits requirements to Receiving Area | 1. Receives Requests | None | 5 minutes | Administrative Aide III |
| 1.2 Researches and Reviews specifications on Request | None | 1 day 4 hours | Administrative Assistant III | |
| 1.3 For Price Index, initials document and submits to Head of Office 1.4 For Equipment specifications, prepares Specification list and signs document | None | 4 hours | Administrative Assistant III | |
| 2. Receives document from Administrative Assistant III | 2. Submits document to Client | None | 5 minutes | Administrative Assistant III |
| TOTAL | None | 2 days 10 minutes |