The issuance of a Library Card to the General Public to for the purpose of borrowing books in the Provincial Library
Office or Division: | Library and Archives Office |
Classification: | Simple |
Type of Transaction: | G2C – Government to Citizen |
Who May Avail: | All |
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
---|---|
1. Library Card – 2 original copy | Library Front Desk |
2. 1 x1 ID picture - 2 pcs | Requesting Citizen |
3. Any valid ID - 1 valid id with photocopy |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Request for Library Card from the Library front desk | 1. Gives out Library card for Client to fill out and have it signed | None | 10 minutes | Librarian |
2. Fills up Library Card with 1 x1 ID picture and present any valid ID | 2. Receives and Checks the information in Library Card | None | 5 minutes | |
3. Receives Library Card | 3. Orient the client on the purpose of Library Card | None | 15 minutes | |
TOTAL | None | 30 minutes |
Borrowing /Returning of books and other Reference Materials to the Provincial Library
Office or Division: | Library and Archives Office |
Classification: | Simple |
Type of Transaction: | G2C – Government to Citizen |
Who May Avail: | General Public |
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
---|---|
1. Library Card | Borrower |
2. Books to Borrow / Return |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Presents Library Card, book to borrow or return to the Librarian | 1. Check clients’ Library card, checks books and fill-up details | None | 10 minutes | Librarian |
2 If borrowing, receives book borrowed If returning, receives library card | 2. If client is borrowing, releases books to client If client is returning books, releases client’s library card | None | 7 minutes | PHO II |
TOTAL | None | 17 minutes |
Part of the Library Extension Program, the service offers book loaning, storytelling and book donations to the general public and to promote literacy to the community in the Province of Iloilo.
Office or Division: | Library and Archives Office |
Classification: | Simple |
Type of Transaction: | G2C – Government to Citizen |
Who May Avail: | General Public |
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
---|---|
1. Letter of Request - 1 original, 1 photocopy | Requesting Party |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Submits letter request to the office of the Governor. | 1. Receives letter request from the Governor. | None | 5 minutes | Admin Aide I |
2. Receives status of request | 2. Reviews and evaluates the letter request and informs client of status of the letter request.. | None | 15 minutes | Librarian |
TOTAL | None | 20 minutes |
Use of Archival Reading Materials and Documents for Research from the Provincial Library
Office or Division: | Archives Division |
Classification: | Highly Technical |
Type of Transaction: | G2C – Government to Citizen |
Who May Avail: | All |
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
---|---|
None |
CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
---|---|---|---|---|
1. Inquires through email or phone or personally goes to the Archives Division to present an inquiry regarding research topic | 1.1 Answers the research inquiry and instruct client on the next step | None | 10 minutes | Records Officer or Administrative Aide |
2. Requests to use the finding aids (master list of the collection) | 2.1 Provides the finding aid (master lists of collection) and give it to client | None | 10 minutes | Records Officer or Administrative Aide |
3. Requests for use of archival materials | 3.1. Receives the request, prepares the materials for research or reading | None | 20 minutes | Records Officer or Administrative Aide |
3.2 Monitors and assists the client on any need (photo copying/ reproduction) | None | 10 minutes | Records Officer or Administrative Aide | |
4. Returns the archival materials | 4. Reviews and Receives the materials / documents and returned to filing box. | None | 10 minutes | Records Officer or Administrative Aide |
TOTAL | None | 17 minutes |