To attend to the medical needs of the Iloilo Provincial Government employees, their immediate dependents.
| Office or Division: | Medical - Dental Services Clinic |
| Classification: | Highly Technical |
| Type of Transaction: | G2G – Government to Government, G2C – Government to Citizens |
| Who May Avail: | Employees of the Iloilo Provincial Government and their dependents |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. Personal Appearance | |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Approach clinic staff and request for medical consultation | 1.1 Fill up medical chart for new patient & Retrieve medical chart for old patient. | None | 10 Minutes | Nurse/Nursing Aide/ Administrative. Aide |
| 1.2 Interview patient and get vital signs | None | 10 Minutes |
Nursing Aide or Nurse | |
| 2. Go to waiting area and wait for name to be called | 2.1 Call, consult and manage patient | None | 30 Minutes | Medical Officer IV |
| 2.2 If applicable, issue an order of payment and instruct patient to pay at Bayad Center | None | 5 Minutes | Medical Officer IV or Nurse | |
| 3. Present O.R. to Clinic Staff | 3.1 Record O.R. # in Logbook | None | 5 Minutes | Nurse |
| TOTAL | NONE | 1 Hour |
||
To attend to the dental needs of the Iloilo Provincial Government employees, their immediate dependents.
| Office or Division: | Medical - Dental Services Clinic |
| Classification: | Highly Technical |
| Type of Transaction: | G2G – Government to Government, G2C – Government to Citizens |
| Who May Avail: | Employees of the Iloilo Provincial Government and their dependents |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. Personal Appearance | |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Approach clinic staff and request for dental consultation | 1.1 Fill up dental chart for new patient & Retrieve dental chart for old patient. | None | 8 Minutes | Dentist or Dental Aide |
| 1.2 Instruct patient to wait for his/her turn | None | 2 Minutes |
Dentist or Dental Aide | |
| 2. Go to waiting area and wait for name to be called | 2.1 Call, consult and manage patient | None | 1 Hour | Dentist II or Dentist III |
| 2.2 If applicable, issue an order of payment and instruct patient to pay at Bayad Center | None (for employee, spouse, & children) 50% discount for other dependents | 5 Minutes | Dentist or Dental Aide | |
| 3. Present O.R. to Clinic Staff | 3.1 Record O.R. # in Logbook | 5 Minutes | Dentist or Dental Aide | |
| TOTAL | NONE | 1 Hour 20 Minutes |
||
| Note: Rates as per Provincial. Ordinance. No. 2017-145 otherwise known as the 2017 Revised Revenue Code of Iloilo | ||||
Issuance of Medical Certificate for Iloilo Provincial Government employees, their immediate dependents for whatever legal purpose it may serve.
| Office or Division: | Medical - Dental Services Clinic |
| Classification: | Highly Technical |
| Type of Transaction: | G2G – Government to Government, G2C – Government to Citizens |
| Who May Avail: | Employees of the Iloilo Provincial Government and their dependents |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. For Employment : •Civil Service Form 211 – 3 copies •CBC, Urinalysis, Chest X-ray, Drug Test, Psychological Exam •Personal Appearance |
Human Resource Management Clinical Laboratory as the case may be. |
| 2. For Sick Leave : • Civil Service Form 41 – 3 copies; • Medical Certificate from Attending M.D. – 1 original and 2 photocopies; • Application for Leave checked/countersigned by A.O. of office concerned; If returning to work: • Fit to work medical certificate from attending M.D. stating date when employee is fit to return to work; documentary stamp. |
Attending Physician Administrative Officer of office concerned. |
| 3. For Maternity Leave : • Civil Service Form 41 – 3 copies; • Medical Certificate from Attending OB-Gyn – original and 2 photocopies; • Application for Leave checked/countersigned by A.O. of office concerned; If returning to work: • Fit to work medical certificate from attending OB-Gyn stating date when employee is fit to return to work; documentary stamp. |
Attending Physician Administrative Officer of office concerned. |
| 4. For Monetization of Sick Leave Credits : • Personal Appearance only. |
|
| 5. For R.A. 9710 “Magna Carta for Women” : • Civil Service Form 41 – 3 copies; • Medical Certificate from Attending M.D. – original and 2 photocopies; • Application for Leave checked/countersigned by A.O. of office concerned; • Clinical Abstract from attending M.D. – original and 2 photocopies; • Operative Report – original and 2 photocopies; • Histopathological Report – 3 certified machine copies; • Fit to Return to Work certificate from attending M.D. prior to returning to duty; documentary stamp. |
Attending Physician Administrative Officer of office concerned. |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Approach clinic staff and request for medical certificate; submit required documents | 1.1 Receive and check completeness of documents; retrieve patient's clinic chart and instruct client to wait near consultation room | None | 8 Minutes | Nursing Aide/ Administrative. Aide |
| 2. Go to waiting area and wait for name to be called | 2.2 Check authenticity and completeness of documents; examine patient (for
employment and
monetization) prepare medical certificate; 2.3 Issue an order of payment if applicable and instruct client to pay at Bayad Center |
None (for employee, spouse, & children) 50% discount for other dependents | 20 Minutes | Medical Officer IV |
| 3. Present O.R. to Medical Officer (if applicable) | 3.1 Sign and issue medical certificate; Receive and record O.R. Number. | 5 Minutes | Medical Officer IV | |
| TOTAL | NONE | 33 Minutes |
||
| Note: Rates as per Provincial. Ordinance. No. 2017-145 otherwise known as the 2017 Revised Revenue Code of Iloilo | ||||
Iloilo Provincial Government employees, their immediate dependents
| Office or Division: | Medical - Dental Services Clinic |
| Classification: | Highly Technical |
| Type of Transaction: | G2G – Government to Government, G2C – Government to Citizens |
| Who May Avail: | Employees of the Iloilo Provincial Government and their dependents |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. Personal Appearance Only | |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Approach clinic staff and request for dental certificate | 1.1 Retrieve dental chart of patient | None | 8 Minutes | Dentist/ Dental Aide |
| 2. Go to waiting area and wait for name to be called | 1.2 Interview patient and get vital signwait for name to be called 2.2 Review
dental record
of patient, examine patient and make dental certificate; 2.3 If applicable, issue an order of payment & instruct patient to pay at Bayad Centers |
None | 12 Minutes |
Dentist II/Dentist III |
| 3. Present O.R. to Clinic Staff | 3. Sign and issue dental certificate; Receive and record O.R. Number. | None (for employee, spouse, & children) 50% discount for other dependents | 5 Minutes | Dentist II or Dentist III |
| TOTAL | NONE | 25 Minutes |
||
| Note: Rates as per Provincial. Ordinance. No. 2017-145 otherwise known as the 2017 Revised Revenue Code of Iloilo | ||||
Clinical Laboratory Services for the Iloilo Provincial Government employees, their
immediate
dependents.
| Office or Division: | Medical - Dental Services Clinic |
| Classification: | Highly Technical |
| Type of Transaction: | G2G – Government to Government, G2C – Government to Citizens |
| Who May Avail: | Employees of the Iloilo Provincial Government and their dependents |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
|---|---|
| 1. Personal Appearance | |
| 2. Laboratory Request | |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
|---|---|---|---|---|
| 1. Approach laboratory staff and present Laboratory Test Request | 1.1 Verify patient identification & laboratory test availability; Collect blood sample/ check urine and/or stool specimen integrity and receive specimen; Assign schedule for blood extraction to client with request for Clinical Chemistry | None | 15 Minutes | Medical Technologist or Laboratory Aide |
| 1.2 Perform laboratory examinations | None | 5 Hours |
Medical Technologist or Laboratory Aide | |
| 1.3 Record Test Results on worksheet and logbooks | None | 15 Minutes | Medical Technologist or/ Laboratory Aide | |
| 1.4 Prepare Test Result(s) | None | 15 minutes | Medical Technologist | |
| 1.5 Issue Order of Payment if applicable | None (for employee, spouse, & children) 50% discount for other dependents | 5 minutes | Medical Technologist or Laboratory Aide | |
| 2. Pay amount due to Cashier if applicable | 2.1 Client proceeds to Bayad Center to pay the corresponding fees | |||
| 3. Presents Official Receipt to Medical Technologist/ Laboratory Aide | 3.1 Record Official Receipt Number and amount paid in Logbook | 5 minutes | Medical Technologist or Laboratory Aide | |
| 4. Claim Test Result(s) | 4.1 Issue Test Result(s) | 5 minutes | Medical Technologist or Laboratory Aide | |
| TOTAL | NONE | 6 Hours |
||
| Note: Rates as per Provincial. Ordinance. No. 2017-145 otherwise known as the 2017 Revised Revenue Code of Iloilo | ||||