Public Information and Community Affairs Office
external services

A referral letter signed by the Governor endorsing the request for financial/burial assistance of clients to the Philippine Charity Sweepstakes Office (PCSO) and/or the Department of Social Welfare and Development (DSWD). They are either inpatient, outpatient, or deceased. These clients must be indigent residents of Iloilo Province

Office or Division: Information Section, Public Information and Community Affairs Office
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Indigent residents of Iloilo Province


CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 original or photocopy of the following:
1. Medical abstract Hospital where admitted (if inpatient)
2. Hospital bill (final or initial) Hospital where admitted (if inpatient)
3. Certificate of Indigency Municipal Social Welfare and Development Office
4. Certificate of Residency Office of the Barangay Captain
5. Death certificate (for burial assistance) Hospital where admitted (if inpatient)


CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Client referred from Governor’s Office submits request with complete supporting documents to PICAO 1. Receive request and verify validity of supporting documents None 15 minutes Administrative Officer IV or V (Information Section)
2. Fills out the logbook 2.1 Instruct client to fill out the logbook None 5 minutes
  2.2 Interview client for additional information None 30 minutes
  2.3 Prepare referral letter None 30 minutes
 3. Receives approved referral letter and returns to Governor’s Office for signature 3. Release approved referral letter and instruct client to proceed to Governor’s Office for signature None 15 minutes
TOTAL None 1 hour 35 minutes

A letter by the Governor endorsing or supporting residents of Iloilo Province who are applying for job to a chosen government agency or institution

Office or Division: Information Section, Public Information and Community Affairs Office
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Residents of Iloilo Province


CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. 1 copy of resume  Requesting Party
2. 1 copy of application letter
3. 1 copy of Certificate of Residency Office of the Barangay Captain


CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Client referred from Governor’s Office presents request and supporting documents to PICAO Receive and verify validity of documents None 15 minutes Administrative Officer IV or V Information Section
2. Fills out the logbook 2.1 Instruct client to fill out the logbook None 5 minutes PHO II
  2.2 Interview client for additional information None 30 minutes PHO II/td>
2.3 Prepare recommendation letter None 1 hour
3. Receives recommendation letter and proceeds to Governor’s Office for signature 3. Release recommendation letter and instruct client to proceed to Governor’s Office for signature None 15 minutes
TOTAL None

A service provided to public or private organizations, local government units requesting for Governor’s message to be included in their souvenir programs

Office or Division: Provincial Health Office – Technical Division
Classification: Simple
Type of Transaction: G2C - Government to Citizen, G2G - Government to Government
Who May Avail: Public or private organizations; Local government units


CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter-request - 1 copy Requesting Party


CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Client referred from Governor’s Office presents letter-request to PICAO 1.1 Receive letter-request and review content None 15 minutes Administrative Officer V (Information Section)
  1.2 Prepare Governor’s message None 2 days
2. Receives Governor’s message from Information Section 2. Release message to client either thru USB or email None 15 minutes
TOTAL None 2 days 30 minutes

Payment request for advertisement placement in souvenir programs is made for public and private organizations and local government units. Advertisement placement is primarily for the tax information campaign of the Iloilo Provincial Government

Office or Division: Community Affairs Section, Public Information and Community Affairs Office
Classification: Simple
Type of Transaction: G2C - Government to Citizen, G2G - Government to Government
Who May Avail: Public and private organizations


CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. 1 copy Solicitation letter approved by the Governor Requesting Agency
2. 1 copy Souvenir Program


CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Client referred from Governor’s Office submits to PICAO approved solicitation letter with souvenir program 1.1 Receive and review approved solicitation letter with souvenir program None 15 minutes Community Affairs Officer III (Community Affairs Section)
1.2 Prepare voucher and obligation request None 2 days
1.3 Forward voucher with supporting documents to the Budget Office to commence processing of payment None 15 minutes
TOTAL None 2 days 2 minutes

A support service to various Iloilo Provincial Government departments, national government agencies, and local government units

Office or Division: Community Affairs Section, Public Information and Community Affairs Office
Classification: Simple
Type of Transaction: G2G - Government to Government
Who May Avail: National government agencies, municipalities/cities in Iloilo Province


CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Message text - 1 copy Office concerned


CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Client presents text of radio message 1.1 Receive text of radio message None 10 minutes Admin Assistant III Community Affairs Section
  1.2 Transmit message to recipient municipalities  None 3 hours
  1.3 Fax or send via messenger the message for municipalities without radio None 2 days
1.4 File message after transmittal None 15 minutes
TOTAL None 2 days 3 hours 25 minutes