Provincial Treasurer’s Office
external services

Issuance of Accountable Forms to requesting Local and National Government Agencies. 

Office or Division: Administrative Division 
Classification: Simple
Type of Transaction: G2C - Government to Government
Who May Avail: LGU/Other Local and National Government Agencies 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Voucher (3 original copies) Requesting Agnecy
2. Payment (Cash or Check)
3. Requisition Issuance Slip (RIS) - (2 original copies
4. Updated Bond (1 certified true copy)
5. Authorization Letter if the authorized person is not present (1 original copy)
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Presents complete requirements 1.1 Checks if the requirements are complied 1.2 Stamps RIS for signatory of Administrative Officer in Charge See Table of Accountable Form Rates next page 10 Minutes Administrative Aide IV
1.3 Checks and signs RIS None 3 Minutes

Administrative Officer in Charge

2. Proceed to Bayad Center for payment 2.1 Receives payment and vissues official receipt None 10 Minutes Bayad Center Collectors
2.2 Prepares accountable forms None 10 Minutes
2.3 Logs in the record book the accountable forms being requested None
3. Presents Official Receipt as proof of payment  3.1 Prepares invoice None

5 Minutes 

 

Administrative Aide IV
3.2 Checks and sign Invoice Receipt  None 2 Minutes Administrative Aide IV
4. Signs Invoice, RIS and record book for releasing of accountable forms 4. Secures 2 copies of invoice (1 copy for PTO and 1 copy for the Client) None 5 Minutes Administrative Aide IV
5. Receives accountable forms 5. Releases accountable forms None 5 Minutes Administrative Aide IV
TOTAL See Table 40 Minutes 
Accountable Forms Rate
AF 51 Php 165.00
AF 52 Php 270.00
AF 53 Php 165.00
AF 54 Php 180.00
AF 56 Php 240.00
AF 57 Php 146.00
AF 58 Php 135.00
CTC Php 105.00
CTC CORP. Php 150.00
CT 5.00 Php 120.00
CT 1.00 Php 112.00
CT 10.00 Php 120.00
With additional 5% service fee. (prices of accountable forms are subject for changes) Without service fee: Provincial Sticker- P100.00

Processing of required documents for appointments/designations of Municipal Treasurers & Assistants 

Office or Division: Administrative Division 
Classification: Simple
Type of Transaction: G2C - Government to Government
Who May Avail: Municipal Treasurers & Assistant Treasurers
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
A. For Appointment of Local Treasurers & Assistant Local Treasurers:

1. Personal Data Sheet (PDS)-CSC Form No. 212 with the following:

 • Service Record - 3 originals 

• Work Experience – 3 originals 

• Previous Office Order of Designation as Treasurer/Asst. Treasurer, if any – 1 Certified Copy each 

• Sworn Certificate of Employment (for private work experience) – 1 photocopy 

• Latest Approved Appointment (if applicable) – 1 certified copy 

• Certificate of Residency – 1 original

Client

2. Certificate/s of Eligibility – 1 Authenticated copy for each: 

• Civil Service Commission for CSP and/or BCLTE

 • Professional Regulation Commission 

• Bar

Civil Service Commission/PRC
3. Relevant Training Certificates – 1 Certified copy each Client
4. Performance Evaluation for the last two (2) rating periods – 1 certified copy each Client

5. Recommendation Letter of Local Chief Executive, with the following: 1 original 

• Sworn Statement of Non-Prohibited Relationship – 1 original 

• Certificate of Availability of Funds – 1 original 

• Approved Plantilla Schedule of the Current Year – 1 certified copy 

• Publication of Vacancy (not beyond 3 months old) and posting with qualifications standards – 1 original

 • Certificate of SPMS Compliance – 1 certified copy 

• If applicable, provide justification/certification for: a) Quantum Leap in Salary Grade; b) Dearth of Applicants form other LGUs; c) Non-inclusion of next-in-rank employees (1 Original for each applicable case or included in the recommendation letter) 

• Government Issued ID with Photo and Signature of LCE – 1 certified copy 

Note: Additional requirement for Asst. Local Treasurer: Certificate of Compliance with Sec. 325 of RA No. 7160 (signed by hand by the LCE and local accountant stating that the filling up of the position complies with Sec. 325a of the LGC

LCE of LGU Concerned/Client
B. Requirements for Original Designations (Two (2) copies each):
 1. Original Recommendation Letter of the Provincial Treasurer in the case of designating a Municipal Treasurer or Asst. Municipal Treasurer Provincial Treasurer’s Office
2. Original Recommendation Letter of the Provincial Treasurer or City Treasurer in the case of Asst. Provincial Treasurer or Asst. City Treasurer
 3. Original letter of Recommendation of the Local Chief Executive (LCE) LCE of LGU’s Concerned
 4. Notarized Certification of the Local Chief Executive (LCE) that he/she os not related with the designee within the 4th degree of affinity or consanguinity LCE of LGU’s Concerned
5. Updated Personal Date Sheet (PDS) with updated Service Records Client
6. Certified True/Copy of the latest Appointment of the designee HRMDO of LGUs Concerned Individual
7. Certified True Copy of Civil Service Commission (CSC) Eligibility Civil Service Commission
8. Certified True Copy of Academic Transcript of Records (Authenticated by the School/Registrar) School/Registrar of Concerned Individual
9. Certified True Copy of Detail Order (If designee comes from the other office/LGU) LGU of Concerned Individual
10. Certified True Copy of Plantilla of the Concerned Treasury Office with indicated salary grade and CSC Eligibility of the Incumbent LGU of Concerned Individual
11. Certified True Copy of Plantilla of the Originating Office/LGU (if designee comes from other office/LGU) LGU of Concerned Individual
12. Certificate of No Pending Administrative Case from the CSC
13. In case the designee is not next in rank, a justification from the LCE indicating the reason for not recommending the next in rank HRMDO of LGUs Concerned Individual
14. If applicable, copy of travel authority issued by the Regional Office and/or approved leave of absence, or LCE of LGU’s Concerned
C. Requirements for Extension of Designation (Two (2) copies each):
1. Personal Data Sheet Client
2. Service Record
3. Regional Special Personnel Order (RSPO) – latest copy
4. Photocopy of cashbooks for all funds (last month)
5. Report of Cash & Deposits (last month)
6. Original letter of Recommendation of the Local Chief Executive (LCE)
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Presents needed documents for appointments/ designations of Municipal Treasurers & their assistants 1.1 Receive and check documents for appointments/ designations of Municipal Treasurers & their assistants None 30 Minutes Administrative Officer 
1.2 Prepare endorsement letter to BLGF Region VI None 5 Minutes

Administrative Officer 

1.3 Check and sign endorsement letter  None 5 Minutes Bayad Center Collectors
1.4 Submit to BLGF None 30 Minutes Liaison Officer
TOTAL None

1 Hour

10 Minutes

Preparation of written responses on complaints, queries and other concerns requested by private institutions, local or national government agencies. 

Office or Division: Provincial Treasurer’s Office 
Classification: Complex
Type of Transaction: G2C - Government to Government
Who May Avail: Any Filipino Citizen
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly received/referred complaints, queries and other concerns - 2 copies Client
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Submits letter of complaint/query/request and other concerns to the Administrative Division  1.1 Receives letter of complaint/query/ request/ concerns  None 5 Minutes Receiving Clerk Designate
1.2 Refers letter to division concerned  None
1.2 Division Chief /Asst. Provincial Treasurer prepares response to written complaint/query None 7 Days  Division Chief or Asst. Provincial Treasurer
1.3 Provincial Treasurer signs response letter None 30 Minutes Provincial Treasurers
2. Receives response through e-mail 1.4 Division Chief sends/ mails response to client/ sender None 30 Minutes Division Chief
TOTAL None

7 Days

1 Hour

5 Minutes

Payments of claims thru Cash (Over-the-Counter)  

Office or Division: Cash Disbursing Division 
Classification: Simple
Type of Transaction: G2G - Government to Government, G2C - Government to Citizen
Who May Avail: Active & Inactive Employees of Iloilo Provincial Government, Citizen
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Valid ID Client
2. Special Power of Attorney of authorized person 
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
Proceeds to Window 4 and present ID   1. Retrieves and check voucher for releasing  None 2 Minutes Administrative Aide
Receives voucher and sign in logbook 2. Release voucher  None 1 Minute Administrative Aide
Proceeds to Window 1 or 2 and present signed voucher for encashment 3. Validates ID and signature in the voucher  None 1 Minute  Administrative officer
Receives cash 4. Count and disburse cash None 2 Minutes Administrative Officer
TOTAL None 6 Minutes

Payments of claims thru Check 

Office or Division: Cash Disbursing Division 
Classification: Simple
Type of Transaction: G2G - Government to Government, G2C - Government to Citizen
Who May Avail: Iloilo Provincial Government Personnel, Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Official Receipt Client
2. 1 official valid ID 
3. Special Power of Attorney of authorized person - 1 original copy
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Proceeds to Window 3 “Checks Releasing” and present ID and Official Receipt  1. Retrieves and check voucher for releasing  None 3 Minutes Administrative Aide
2. Issues Official Receipt and sign in check registe 2. Validate ID and check issued Official Receipts for payments None 10  Minutes Administrative Aide
3. Receives check 3. Release check and copy of voucher to client None 2 Minutes Administrative Aide
TOTAL None 15 Minutes

Generation of real property tax billing and/or computation of real property tax for a specific period as requested by the taxpayer and payments of Real Property Tax 

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 original copy or 1 photocopy of Official Receipt/s of last payment or any of the following:  Person/owner who paid the last payment
• Official Notice of Delinquency Municipal Treasurer's Office/Provincial Treasurer’s Office where the property is located
 • Official Billing from the Municipality/Provincial Treasurer’s Office Municipal Treasurer's Office/Provincial Treasurer’s Office where the property is located 
• Certification of Real Property Payment (Tax Clearance) Municipal Treasurer's Office where the property is located or PTO-Iloilo where your last payment paid
• Official Receipts of Double Payment Person/owner who paid the last payment
• Official Receipts for Tax Credit Person/owner who paid the last payment 
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  2. Receives/checks requirements. None 3  Minutes Revenue Collection Clerk/Local Revenue Collection Officer
3. Fill-up customer service form 3.1 Search records of real property unit/s and update if necessary. None 20  Minutes
3.2 Generate billing for the real property unit/s. None 6 Minutes
3.3 If client is willing to pay, generate the Official Receipt and instruct client to proceed to Cashier for payment RPT=2% of the assessed value plus penalties of 2% per month but not to exceed 72% and/ or 10% discount for prompt payment and 20% for advance payment 20 Minutes Revenue Collection Clerk/Local Revenue Collection Officer
4. Receives official billings and/or proceed to the cashier for payments 4. Receives and count payments 10 Minutes Local Revenue Collection Officer(Cashier designate)
5. Fill-up customer service form and receives official receipt 5. Release official receipt 1 Minute Local Revenue Collection Officer (Cashier designate)
TOTAL See rate above  1 Hour

Payments of Transfer Tax of Real Property of Taxpayer

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. 1 original or 1 certified copy of any duly notarized Deed of Conveyance or legal documents showing a person’s legal interest to the property such as:   

 • Deed of Adjudication 

• Deed of Sale 

• Deed of Extra Judicial Partition/Agreement 

• Extra Judicial Settlement 

• Deed of Donation 

• Deed of Assignment 

• Waiver of Rights 

• Deed of Exchange 

• Final Deed of Sale 

• Final Deed to Purchaser 

• Affidavit of Consolidation of Property/ies 

• Court Order

Notary Public 
• Title Owner of the Property 
 2. Any Supplementary documents as needed:

• Subdivision Agreement 

• Declaration of Hiership 

• Affidavit of Paraphernal Property 

• Addendum 

• Special Power of Attorney 

• Death Certificate 

• Affidavit of Correction of Name 

Notary Public

• Memorandum of Agreement 

• Joint Venture of Agreement

Owner of the Property
• Certification of Identical Property/ies Municipal Assessor where the property is located
• Current Tax Declaration of Property Iloilo Provincial Assessor’s Office
• Market Value of Property (Portion Area)
3. Official Receipt of Updated Realty Tax Payment or Certification of updated Realty Tax Payment (updated Tax Clearance) Municipal Treasurer where the property is located or PTO-Iloilo where your last payment paid
4. Current Tax Declaration of property Iloilo Provincial Assessor’s Office
5. Market Value of the property or portion thereof subject for transfer
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  2. Receives and examine/ scrutinize requirements. None 25   Minutes Revenue Collection Clerk/Local Revenue Collection Officer
3. Fill-up customer service form 3.2 Compute transfer tax for each transfer of ownership of property and generate official billing See rates in note next page 1 Hour 3.3 If client is willing to pay, generate the Official Receipt/s and instruct client to proceed to Cashier for paymentLocal Revenue Collection Officer (Cashier designate)
3.3 If client is willing to pay, generate the Official Receipt/s and instruct client to proceed to Cashier for payment 20 Munites
4. Receives official billings and/or proceed to the cashier for payments 4. Receives and count payments 10 Minutes Local Revenue Collection Officer (Cashier designate)
5. Fill-up customer service form and receives official receipts 5. Release official receipts 5 Minutes Local Revenue Collection Officer (Cashier designate)
TOTAL See rate above  2 Hours
Note: Transfer Tax= 60% of 1% of the market value or the selling price whichever is higher, in excess of 60 days from the date of execution of the deed or from the date of the property’s owner death additional of 25% surcharge & penalties of 2% per month but not to exceed 72% (per transfer)

Payments of Franchise Tax 

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Billing Statement - 1 original copy   Tax Enforcement Division, Iloilo Provincial Treasurer’s Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  2. Receives and checks requirements. None   3  Minutes Revenue Collection Clerk/Local Revenue Collection Officer
3. Proceed to the cashier for payments 3.1 Issues Official Receipt 3.2 Receives and count payments See rates in Notes below 5 Minutes Local Revenue Collection Officer (Cashier designate)
4. Fill-up customer service form, receives official receipts 4. Release official receipt to payor 5 minutes
TOTAL See rate below  15 Minutes
Note: Franchise Tax= 60% of 1 % of gross annual receipts payable in quarterly installment, due date is 1st (20) days following each quarter. For newly started Business, not to exceed 1/20 of 1% of the Capital investment and be paid before the business starts to operate. Surcharge of 25% of tax due plus an interest of 2% per month of delinquency not to exceed 72% (36) months

Payments of Annual Fixed Tax 

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Plate Number Client

2. 1 photocopy of any of the following for new vehicles 

• Bill of Lading 

• Deed of Sale • Contract to Sell

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   Annual Fixed Tax – P605.00/ unit Sticker – P100/unit additional Penalty of 25% of the Annual Fixed Tax if the same is not paid within the 1st Quarter of the current    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements 

2.1 Receives/checks requirements. 

2. Issues Official Receipt

5 Minutes

Revenue Collection Clerk/Local Revenue

Collection Officer 

3. Proceed to the cashier for payments 3. Receives and count payments 5 Minutes Local Revenue Collection Officer (Cashier designate)
4.  Fill-up customer service form and receives official receipt 4. Release official receipt to payor 5 Minutes
        TOTAL See rates above 15 Minutes

Payments of Professional Tax of Licensed Professionals

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 valid PRC Identification Card Person concerned/ PRC
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  2.1 Receives/checks requirements. None 2 Minutes  Revenue Collection Clerk/Local Revenue Collection Officer
2.2 Issues Official Receipt None 3 Minutes Local Revenue Collection Officer (Cashier designate)
3. Proceed to the cashier for payments 3. Receives and count payments None 5 Minutes
4. Fill-up customer service form and receives official receipt  4. Release official receipt to payor None 5 Minutes
        TOTAL See rates above 15 Minutes

Payments of Taxes for sand and gravel and other attached fees and charges

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Order of Payment from PENRO PENRO Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  2. Receives and issues Official Receipt None 3 Minutes  Revenue Collection Clerk/Local Revenue Collection Officer
3. Proceed to the cashier for payments 3. Receives and count payments As per Official Billing of PENRO 5 Minutes Local Revenue Collection Officer (Cashier designate)
4. Fill-up customer service form and receives official receipt 4. Release official receipt to payor 2 Minutes Local Revenue Collection Officer (Cashier designate)
        TOTAL None 10 Minutes

Payments of Secretary’s fees and charges

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Official Order of Payment from concerned offices Concerned Offices
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  1. Receives Order of payment and issues Official Receipt None 3 Minutes  Revenue Collection Clerk/Local Revenue Collection Officer
3. Proceed to the cashier for payments 2. Receives and count payments See schedule next page 5 Minutes Local Revenue Collection Officer (Cashier designate)
4. Fill-up customer service form and receives official receipt 4. Release official receipt to payor None 2 Minutes Local Revenue Collection Officer (Cashier designate)
        TOTAL See schedule below 10 Minutes
Note:
                                                                                    Schedule of Fees
1. For every 100 words or fraction thereof, typewritten or computerize excluding the certificate and notation). P100.00/page 
2. Where the copy to be furnished is in printed form, in whole or in part. 
3. For each certificate of correctness(with the seal of office) written on the copy or attached thereat. P100.00/page
4. For copies furnished to other government office, except copies required by the court.
5. Certified true copy of official records and documents. P100.00/page
6. Compromise Agreement Fee is. 
7. Filing fee for real property tax payment made under protest is 1% of the total realty tax due including interest/penalties at the time of the computation of the basic & SEF Tax. P100.00/page
8. Annotation Fee (e.g. Mortgages, Bail bonds, etc.). P100.00/page
9. For inspection fee for real property P250.00
a) distance 0-30 kms. (Agr.) is P300/lot up to 5 has.; additional Php50.00
b) distance 31-60 kms. (agr.) is P500.00/lot up to 5has.; add’l P60.00 per lot in excess of 5 has.
c) distance 61 kms. & above (agr.) is P700/lot up to 5 has.; add’l P70.00 per lot in excess of 5 has.
d) distance 0-30 kms. (residential, commercial, industrial) is P300.00/lot up to 100 sublots; add’l P50.00 per sublot exceeding 100 sublots P100.00
f) distance 61 kms. And above (res., comm.., ind’l) is P700.00/lot up to 100 sublots; add’l P70.00 per sublot exceeding 100 sublots.e) distance 31-60 kms.(residential, commercial,industrial) is P500.00/lot up to 100 sublots; add’l P60.00 per sublots exceeding 100 sublots
For the Certificate of Exemption on Real Property Tax. P150.00
For the Certification of exemption form Transfer Tax of Real Property. P150.00
g. Rental of Casa Real Function Rooms and Electric Bill Official Billing of GSO
h. Redemption, Cost of Sale, and Interest of Auctioned Property Official Billing of TED
10. Filing fee for real property tax payment made under protest 1% of the total realty tax due including interests / penalties at the time of computation of the basic & SEF Tax
11. Court / Fiscal Clearance P100.00
12. Certified true copy of tax declaration, per tax declaration P150.00
13. Certification of assessment record P150.00 / page
14. Certification of real property tax payments P150.00
15. Certified true copy of sketch plan, per lot regardless of size P150.00
16. Verification fee prt lot P100.00
17. All forms of transfer or ownership fee (per tax declaration) P100.00
18. Annotation fee (E.G. Mortgages, Bail bonds etc.) P100.00

Computation and payment of Real Property Tax on CARP covered property/ies 

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 original of photocopy of the following:  
1. Official Receipt of last payment of Real Property Tax Owner
2. Certification of last payment of Real Property Tax  Owner/ Mun. Treasurer where the property is located/ PTO-Bayad Center 
3. Certification that property is a CARP covered property Land Bank of the Phils./ CENRO
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  2.1 Receives/checks requirements. 2.2 Search records of real property unit/s and update if necessary. None 5 Minutes  Revenue Collection Clerk/Local Revenue Collection Officer
  2.3 Compute and generate billing for the real property unit/s. None 10 Minutes
  2.4 If client is willing to pay, generate the Official Receipt and instruct client to proceed to Cashier for payment None 5 Minutes
3. Receives Official billing and proceed to the cashier for payments  3. Receives and count payments None 5 Minutes Local Revenue Collection Officer (Cashier designate
4. Fill-up customer service form and receives official receipts 4. Release official receipt to payor 5 Minutes Local Revenue Collection Officer (Cashier designate
        TOTAL None 30 Minutes

Receipt of liquidation of provincial tax share, refunds and other miscellaneous receipts 

Office or Division: Cash Receipts Division (Bayad Center), Iloilo Provincial Treasury
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Citizen 
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Provincial Tax share 

• Voucher 

• Check

 Client

Refunds and Other Miscellaneous 

• Liquidation report 

• Order of payment CLIENT STEPS

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Get a priority number at the Queuing Machine and wait for number to be called or flashed at the screen monitor.   None    
2. Once the number is called/flashed, proceed to designated window and present the number and requirements  1. Receives/checks requirements. 2. Issues Official Receipt Amount in the Order of payment 5 Minutes  Revenue Collection Clerk/Local Revenue Collection Officer
3. Proceed to the cashier for payments 3. Receives and count payments None 5 Minutes Local Revenue Collection Officer (Cashier designate
4. Fill-up customer service form and receives official receipts 4. Release official receipt to payor 5 Minutes Local Revenue Collection Officer (Cashier designate
        TOTAL Amount in the Order of payment 15 Minutes

Receipt of Liquidation Reports of Provincial Tax Shares submitted by the Municipal Treasury Office 

Office or Division: Field Supervision Division 
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Iloilo Municipal Treasury Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly signed Check Invoice with voucher (2 original copies) Municipal Treasurer’s Office
2. Form 60 (2 original copies)
3. RACIMS (2 original copies)
4. Computation of Provincial Tax Shares
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Client submits Check Invoice with Voucher, Form 60, RACIMS and computation of Provincial Tax Shares  1. Personnel in-charge checks the attached computation of provincial tax shares (GEN/SEF) and signs the invoice as to correctness None  8 Minutes  Local Treasury Operations Officer, Administrative Aide
  2. Personnel in-charge returns the Voucher & Checks to client for the issuance of Official Receipt.  None 2 Minutes  Local Treasury Operations Officer, Administrative Aide
2. Clients proceeds to Bayad Center for the remittance of check/s and issuance of official receipt   None 15 Minutes Bayad Center Personnel
3. Upon issuance of the Official Receipt, clients returns to the FSD and present the official receipt. 3. Personnel in-charge logs Official Receipt data in the respective logbooks and secures signature of clients None 5 Minutes Local Treasury Operations Officer, Administrative Aide
        TOTAL None 30 Minutes

Processing of Notices of Delinquency for signature of the Provincial Treasurer 

Office or Division: Field Supervision Division 
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Iloilo Municipal Treasury Personnel
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Duly signed Notices of Delinquencies from Municipal Treasurer’s Office with master list per Barangay (2 original copies) Municipal Treasurer’s Office
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Clients submits Notices of Delinquencies for signature of the Provincial Treasurer  1.1 FSD personnel processes the NODs and submit to the Provincial Treasurer for signature None 2 Days  Local Treasury Operations Officers
  1.2 FSD personnel informs the Municipal Treasury Offices to collect the duly signed NODs  None 30 Minutes  Local Treasury Operations Officers
2. Client gets the municipal copies of the signed NODs after receipt of information that they are ready for release   2. Personnel in-charge releases the duly signed MTO copies of NODs None 5 Minutes Local Treasury Operations Officers
        TOTAL None

2 Days 

5 Minutes

Real property owners, their heirs and other individuals and parties with legal interest on the auctioned real property may redeem the same within the one (1) year redemption period from the date of public auction sale.  

Office or Division: Tax Enforcement Division
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Real property owners, their heirs and persons with legal interests to the property.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1 original copy of the following:  

1. If redemptor is the declared owner: 

• Valid ID 

• Certification from the Punong Barangay of the barangay where the real property is located. 

Client 

Punong Barangay

2. If the redemptor is the heir: 

• PSA issued certificates (i.e. Birth certificate, Marriage Certificate) 

• Duly notarized Affidavit of Kinship (If PSA issued certificates are not applicable) 

• Valid ID 

• Certification from the Punong Barangay of the barangay where the real property is located. 

Philippine Statistics Authority (PSA) 

Client 

Punong Barangay

6. If redemptor is not an heir but claims legal interest to the property, Any of the following: 

• Notarized Deed of Conveyance or Encumbrances (Certified copy of Land Title from the Land Registration Authority, Court Decisions) 

• DAR Certifications (for Agrarian Reform Beneficiaries and/or tenants) 

• Other legal; documents subject to review of provincial lawyers 

• Valid ID 

• Certification from the Punong Barangay of the barangay where the real property is located. 

Client 

Department of Agrarian Reform Offices (Region, PARO or MARO) 

Client 

Punong Barangay

10. Note: Special Power of Attorney if client is only a representative. (1 original copy)
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Submits pertinent data on the auctioned property/ies to TED Personnel 1.1 Retrieves from files the subject auctioned property/ies. None 7 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
  1.2 Prepares computation of the amount to be paid for redemption and Division Chief checks and signs the official computation. None 20 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
  1.3 Briefs clients as to the requirements for redemption. None 10 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
2. If client presents the complete requirements and is ready to pay the amount, he/she shall proceed to Bayad Center payment of Redemption upon completion of requirements 2. Receives payment and issues OR Minimum Bid Price w/Cost of Sale + RPT from the year of sale up to current year + 2% monthly interest starting from the date of sale up to redemption date 10 Minutes Bayad Center
3. After payment, client returns to TED for preparation of Certificate of Redemption. 3. Prepares the Certificate of Redemption and process for signature of Provincial Treasurer. 20 Minutes Local revenue Collection Officer, Administrative Aide
4. Releases duly signed Certificate of Redemption after client signs all copies of the certificate. 3 Minutes Local revenue Collection Officer, Administrative Aide
        TOTAL None

1 Hour

10 Minutes

Issuance of notarized Final Deed to Purchaser to winning bidders of auctioned real properties. 

Office or Division: Tax Enforcement Division
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Winning bidders of real properties sold at public auction of delinquent real properties.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly LRA registered Certificate of Sale with Report of Sale ( 1 original copy or certified photocopy) L Land Registration Authority (LRA)

Note: Special Power of Attorney if client is only a representative

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Present a duly registered Certificate of Sale with Report and Notice of Sale released by the Land Registration Authority. 1. Prepares the Final Deed to Purchaser (FDP). None 10 Minutes Division Chief
  2. Checks and correct the draft of FDP. None 10 Minutes Administrative Aide
  3. Revises / finalizes and prints the corrected FDP.  None 10 Minutes Provincial Treasurer, Division Chief
2. Process for notarization of the FDP by a public attorney. 5. TED personnel releases the duly signed FDP to client with instructions for notarization. None 2 minutes Administrative Aide
3. Upon notarization, client returns the duly notarized FDP to TED. 6. Releases bidder’s copies of FDP and Certificate of Sale. None 3 minutes Administrative Aide
TOTAL None 1 Hour

Release of auction documents to bidders for registration with the Land Registration Authority (LRA). 

Office or Division: Tax Enforcement Division
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Winning bidders of real properties sold at public auction of delinquent real properties.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Latest Tax Declaration Provincial/Municipal Assessor’s Office
2. Copy of Title or Title Number Land Registration Authority (LRA)
3. Valid ID Client
4. LRA duly registered Warrant of Levy (for registration of Certificate of Sale & Notice of Sale)
Note: Special Power of Attorney if client is only a representative.
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Present to Tax Enforcement Division (TED) personnel the requirements 1. Retrieves from files the subject auctioned property/ies. None 10 Minutes Revenue Collection Clerk
  2. Prepares the auction documents needed to be registered. None 15 Minutes Revenue Collection Clerk
 2. Proceed to LRA for registration 3. Logs the auction documents and releases these to the client for them to register at the Land Registration Authority. None 5 Minutes Revenue Collection Clerk
TOTAL None 30 Minutes 

Refund of bidder’s payments during the public auction sale plus the interests on redemption

Office or Division: Tax Enforcement Division
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Winning bidders of real properties sold at public auction of delinquent real properties.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Official Receipts (Original Copy) Client
2. Valid ID
Note: Special Power of Attorney if client is only a representative.
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Submits original copies of official receipts 1.1 Prepares the voucher. 1.2 Division chief checks the drafted voucher and Provincial Treasurer signs the same. None 10 Minutes Revenue Collection Clerk
  2. Submits to Accounting office the voucher with supporting documents. None 10 Minutes Division Chief
2. Client receives text message of TED personnel and claims check. 3. Follows up the processing of payment and contacts the bidder if check is ready for release. None 5 Minutes Revenue Collection Clerk
TOTAL None 25 Minutes 

Issuance of Affidavit of Seller/Transferor needed for the process of transfer of ownership to winning bidder. 

Office or Division: Tax Enforcement Division
Classification: Simple
Type of Transaction: G2C - Government to Citizen
Who May Avail: Winning bidders of real properties sold at public auction of delinquent real properties.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly notarized Final Deed to Purchaser (1 copy) Client
2. Valid ID
Note: Special Power of Attorney if client is only a representative.
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Present request of Affidavit of Seller/ Transferor 1. Prepares the affidavit. None 15 Minutes Revenue Collection Clerk
  2. Checks the drafted voucher and Provincial Treasurer signs the same. None 5 Minutes Provincial Treasurer, Division Chief
2. Receives affidavit from Revenue Collection Clerk   3. Releases affidavit to client.  None 2 Minutes Revenue Collection Clerk
TOTAL None 22 Minutes 

Requests for Certified Copies of auction documents 

Office or Division: Tax Enforcement Division
Classification: Simple
Type of Transaction: Government to Citizen
Who May Avail: Real property owners, their heirs, persons with legal interests to the property, winning bidders of real properties sold to public bidding and other interested parties.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Written request and/or duly accomplished request form (1 original copy) Client
2. Valid ID
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Present request or fill up request form 1. Receives request form and refers the client to Bayad Center for payment of fees. None 3 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
 2. Client proceeds to Bayad Center for payment of fees. 2. Photocopies the requested documents to be certified by the Division Chief P100.00/ page 10 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
3. Receives documents 3. Releases to client copies of documents after presentation of official receipt. None 3 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
TOTAL None 16 Minutes 

Requests for certifications related to properties which were sold to public auction sale. 

Office or Division: Tax Enforcement Division
Classification: Simple
Type of Transaction: Government to Citizen
Who May Avail: Real property owners, their heirs, persons with legal interests to the property, winning bidders of real properties sold to public bidding and other interested parties.
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Written request - 1 copy Client
2. Valid ID
CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Present request to the receiving section of the Administrative Division personnel who shall refer the same to TED. 1. Prepares order of payment and refers the client to Bayad Center for payment of fees. None 5 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
 2. Proceeds to Bayad Center for payment of fee. 2. Prepares the Certification to be checked and signed by the Division Chief and the Provincial Treasurer respectively. None 15 Minutes Provincial treasurer, Local Revenue Collection Officers, Revenue Collection Clerks
3. Client returns to TED and presents the official receipt 3. Releases to client the Certification after presentation of official receipt. None 2 Minutes Local Revenue Collection Officers, Revenue Collection Clerks
TOTAL None 22 Minutes